You may reset your password here:
https://www.roehampton.ac.uk/current-students/servicedesk/password-self-service/
The process is simple but if you have any issues, the videos at the bottom of the page will help.
Register for password self-service
*This only takes a few minutes and you can register your phones etc. to confirm your identity should you forget your password.
Use password self-service to change a forgotten or lost password
*You can only use this option if you have already registered for URPass, so please take the time to register (via the link above).
Note the university password criteria below when composing your new password.
*Use this to change your known, working password e.g. if you suspect it has been compromised or you wish to change it to something easier to remember.
Note the university password criteria below when composing your new password.
University password criteria
- At least 8 characters long (max length 127 characters)
- Passwords must contain characters from all of the following
- Upper case letters: A through Z
- Lower case letters: a through z
- Numbers 0 to 9
- 20 password changes are required before a previously used password can be re-used
- Do not use any part of your name or username in your password
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